No, in most cases - US, Canada, UK, EU - we take care of the customs clearance and duties. The cost is included in the price of the doll.
In some rare circumstances, we will ask you to cover the customs duties and reimburse for it later.
Important Note:
This service is only applicable if your order is a full-sized doll. If your order is a doll head and/or accessories, we are unable to pay import duty for you in advance and the local custom might be charging duty upon arrival.
For all customized regular doll orders, we cover up to $200 in import fees. We do not cover import fees for in-stock and ready-to-ship orders.