About Sex Doll Genie
About My Order
- Do you offer discounts for Veterans?
- How long does the order process take?
- How can I track the status of my order?
- Will my doll look just like in the photos?
- Can I submit modifications to order?
- I changed my mind. Can I cancel my order?
About the Dolls
- How to Properly Install a Snap-On Head Connector to Doll Body
- Gynoid Models
- Three TPE types
- EVO skeleton (shrugging shoulders) for WM and YL dolls.
- What's the difference between the JY Dolls' old and new skeleton?
- What's the life span of the dolls?
International Orders
- How much is the tax in my country?
- How do I place my order from outside the USA?
- What are your payment policies for International orders?
- What are your International shipping policies for doll orders?
- What are your International shipping policies for accessory orders?
- Do I have to pay customs, import taxes and duties?
Shipping & Returns
- Can I request a specific shipping company?
- Any problems with customs when shipping small dolls?
- How can I track my order?
- Do you ship your dolls from within the USA?
- Can you ship the head and body separately?
- What comes with the doll?
Costs & Payments
- Why are your dolls expensive?
- Do you offer a lowest price match guarantee?
- Can I use more than one credit card or payment source?
- How will the charges appear on my credit card or bank statement?
- What other payment methods can I use?
- Do you accept PayPal?
Customization
- What's the difference between hollow vs solid breasts?
- How Full-Body Heating works
- Doll features that cannot be combined
- What do implanted eyebrows and hair look like?
- How do soft gel implants feel like?
- TPE versus Jelly (Super Soft) TPE - Breast Comparison
Storage & Care
- Are there any known health risks? How difficult is it to keep my doll in a sanitary condition?
- Are there items of clothing that can damage my doll?
- Bathing & showering with my doll: best practices.
- Can I draw on the doll’s flesh with permanent ink markers?
- Can I fall asleep with my doll or cuddle her in bed for movie marathon?
- Can I use cosmetics on my doll?
Misc. Questions
- Do you offer an affiliate program?
- What if I don’t fit with doll's sex parts?
- Do you sell just the head or torso, or any other body part, as separate items?
- How real do the breasts feel on a doll?
- Can you pull or bite on a doll's nipples hard without fear of tearing them?
- How hard are the doll’s nipples? Will they show through clothes?